Legal notice
Last Updated: July 24, 2026
This Legal Notice applies to the website HappyCharms.store, including all webpages, product listings, features, content, communications, and services made available through the website. HappyCharms.store is an online retail business offering cute keychains, plush bag charms, decorative accessories, collectible charms, pendants, and related lifestyle products. By accessing, browsing, or using this website, you acknowledge that you have read and understood this Legal Notice and agree to comply with it together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
This Legal Notice is intended to provide general information about the ownership, operation, acceptable use, and legal conditions of HappyCharms.store. It does not replace professional legal advice. Laws and regulatory requirements may vary depending on the customer’s location and the nature of a transaction. Where mandatory law provides rights that cannot legally be excluded, those rights will continue to apply.
1. Website Operator and Business Contact Information
The website HappyCharms.store is operated using the following business contact information:
HappyCharms.store
800 York Mills Rd
North York, Ontario M3B 1X9
Canada
Email: support@HappyCharms.store
Phone: (416) 742-2221
The address listed above is provided for business identification, legal correspondence, and general communication purposes. It should not automatically be treated as a customer return address, warehouse, retail storefront, or public visitor location. Customers must contact our support team and receive written return instructions before sending any merchandise.
Unauthorized returns, cash-on-delivery shipments, packages sent without approval, and items mailed to an incorrect address may be refused, delayed, or returned to the sender.
2. Scope of This Legal Notice
This Legal Notice applies to all visitors, customers, account holders, prospective purchasers, business partners, content contributors, and other users of HappyCharms.store.
It covers the website’s text, graphics, logos, illustrations, product photographs, product descriptions, page layouts, downloadable materials, software elements, promotional materials, reviews, social media content, and other resources made available by or on behalf of HappyCharms.store.
Additional terms may apply to particular products, promotions, services, subscriptions, competitions, collaborations, or payment methods. Where additional terms are presented, those terms form part of the agreement between you and HappyCharms.store.
If a specific product page, checkout notice, or written agreement conflicts with this general Legal Notice, the more specific provision may control for that matter, subject to applicable law.
3. Website Access and Availability
We make reasonable efforts to keep HappyCharms.store available, functional, accurate, and secure. However, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of maintenance, security updates, technical failures, hosting interruptions, third-party service problems, software changes, internet outages, or circumstances beyond our reasonable control.
We may suspend, restrict, modify, replace, or discontinue any part of the website without prior notice. We may also remove products, change features, revise navigation, or update content as our business develops.
Temporary website unavailability does not automatically create a right to compensation. However, if a technical problem affects a completed order or payment, customers may contact us so that we can review the situation and provide an appropriate response.
4. Accuracy of Information
HappyCharms.store makes reasonable efforts to ensure that information published on the website is clear and accurate. Nevertheless, website content may occasionally contain typographical errors, outdated information, incorrect prices, incomplete descriptions, technical inaccuracies, or display problems.
We reserve the right to correct errors and update information at any time. This includes changing product descriptions, photographs, materials, dimensions, availability, prices, promotions, estimated delivery periods, and other details.
The publication of incorrect information does not require us to complete a transaction based on an obvious error. If an error materially affects an order, we may contact the customer to confirm the corrected information or cancel the affected order and refund the applicable payment.
Canadian competition rules prohibit materially false or misleading representations in advertising and marketing. We therefore aim to describe products and offers honestly and to correct material inaccuracies when identified.
5. Product Images, Colours, and Variations
Product photographs are provided to help customers understand the general appearance of an item. Colours may look different depending on screen calibration, device settings, display technology, photography lighting, editing, and surrounding conditions.
Some charms, plush items, acrylic accessories, resin pieces, fabric products, beaded products, and handmade-style items may have minor variations in stitching, printing, shape, texture, pattern placement, dimensions, facial details, colour distribution, or finishing.
Such minor differences do not necessarily mean that a product is defective. Customers should review the product description and measurements before ordering.
Unless expressly stated, decorative objects, bags, keys, stands, packaging accessories, or background props shown in product photographs may not be included with the purchased item.
6. Intellectual Property Rights
Unless otherwise stated, the website and its original content are owned by, licensed to, or lawfully used by HappyCharms.store. This includes our store name, branding elements, custom graphics, page layouts, product descriptions, written content, icons, banners, promotional materials, and original photographs.
Website content may be protected by copyright, trademark, design, database, unfair competition, and other intellectual property laws.
You may view the website and make limited copies of order confirmations or policy pages for your personal records. You may not reproduce, republish, distribute, modify, sell, license, scrape, mirror, frame, upload, transmit, or commercially exploit website content without prior written authorization.
You may not use HappyCharms.store branding in a way that suggests an unauthorized partnership, endorsement, franchise, sponsorship, or business relationship.
Nothing on the website grants you ownership of or a licence to use any trademark, copyrighted work, design, or other intellectual property except for the limited personal-use permission expressly stated in this Legal Notice.
7. Third-Party Intellectual Property
Some products, images, references, styles, or descriptive terms may relate to third-party brands, artistic works, trends, or cultural themes. All third-party trademarks, copyrighted works, characters, logos, and brand names remain the property of their respective owners.
The appearance of a third-party reference does not necessarily mean that HappyCharms.store is affiliated with, sponsored by, endorsed by, or officially connected to that third party.
We aim to avoid knowingly infringing valid intellectual property rights. Rights holders or authorized representatives who believe that website content infringes a protected right may contact support@HappyCharms.store.
A notice should identify the protected work or right, the allegedly infringing material, the relevant webpage or product listing, the reporting party’s contact details, and the basis for the complaint. We may request proof of ownership or authorization before taking action.
8. Permitted Use of the Website
You may use HappyCharms.store only for lawful personal shopping, product research, customer support, and other legitimate purposes.
You must not use the website to commit fraud, impersonate another person, submit false information, interfere with security, distribute malware, scrape data, manipulate reviews, abuse promotions, test stolen payment information, or access restricted systems.
You must not use automated bots, crawlers, scripts, or similar technology to place orders, create accounts, copy listings, collect customer information, overload our infrastructure, or bypass access controls without written permission.
We reserve the right to restrict or terminate access where we reasonably believe that a user is violating these conditions, creating a security risk, abusing our services, or engaging in unlawful conduct.
9. Customer Accounts and Security
If customer accounts are offered, you are responsible for protecting your login information and restricting access to your device.
You must provide accurate information and notify us promptly if you believe that your account has been accessed without authorization.
We are not responsible for losses caused by a customer’s failure to protect a password, email account, device, or authentication method, except where liability cannot legally be excluded.
We may suspend or close accounts associated with suspected fraud, payment disputes, abusive behaviour, false information, repeated policy violations, or security concerns.
10. External Links and Third-Party Services
HappyCharms.store may contain links to or integrations with third-party services, including Shopify, payment processors, social media platforms, review providers, shipping carriers, analytics services, marketing platforms, and external websites.
Third-party services are operated independently and may have their own terms, policies, privacy practices, security measures, and availability.
We are not responsible for the content, accuracy, security, legality, or operation of third-party websites and services. A link or integration does not necessarily represent our endorsement of every statement, product, or practice of the third party.
Customers should review third-party terms before using external services or submitting information outside HappyCharms.store.
11. Customer Reviews and Submitted Content
Customers may be able to submit reviews, photographs, videos, suggestions, testimonials, questions, or other content.
By submitting content, you confirm that it is accurate, lawful, and not misleading, and that you have the right to provide it. Submitted content must not infringe copyright, privacy, trademark, publicity, or other third-party rights.
You must not submit false reviews, undisclosed paid endorsements, abusive language, discriminatory content, confidential information, malicious code, spam, or content unrelated to the product or customer experience.
Where permitted by law, you grant HappyCharms.store a non-exclusive, worldwide, royalty-free licence to display, reproduce, format, edit, translate, and use submitted content for website operation, customer service, advertising, social media, and promotional purposes.
We may moderate, refuse, hide, or remove submitted content but are not required to review every submission before publication.
12. Privacy and Personal Information
Personal information collected through HappyCharms.store is handled according to our Privacy Policy and applicable privacy requirements.
Depending on the transaction, we may collect information such as names, contact details, billing information, shipping addresses, order history, device data, website activity, and customer communications.
PIPEDA establishes principles for how covered private-sector organizations collect, use, disclose, protect, and provide access to personal information in commercial activities. These principles include accountability, consent, limited collection, safeguards, openness, and access rights.
Customers should review our Privacy Policy for more information about data collection, cookies, payment providers, retention, disclosures, and privacy requests.
13. Commercial Electronic Communications
Customers may receive transactional messages that are necessary to process purchases, provide shipping updates, respond to support requests, deliver account notices, or communicate information about an existing business relationship.
Marketing emails or other commercial electronic messages may be sent where consent or another lawful basis exists. Canada’s anti-spam legislation regulates commercial electronic messages and generally requires businesses to follow rules concerning consent, sender identification, and unsubscribe mechanisms.
Recipients may unsubscribe from promotional emails using the unsubscribe option included in the message. Unsubscribing from promotional communications may not prevent necessary transactional or service-related communications.
14. No Professional Advice
The website may contain general information about product use, care, organization, gifting, style, materials, or accessories. This information is provided for general informational purposes only.
Nothing on HappyCharms.store should be treated as medical, legal, financial, safety, engineering, or other professional advice.
Customers are responsible for determining whether a product is appropriate for their intended use. Small charms, detachable components, beads, clips, and accessories may not be suitable for young children or individuals who may place items in their mouths.
Customers should supervise children where appropriate and keep small components away from babies, pets, and anyone at risk of choking.
15. Disclaimer of Warranties
To the maximum extent permitted by law, HappyCharms.store and its website are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be free from interruptions, viruses, errors, security incidents, or compatibility issues.
We do not guarantee that every product will satisfy every subjective expectation, personal preference, aesthetic goal, or intended application.
Nothing in this Legal Notice excludes a legal warranty, condition, consumer right, or remedy that cannot lawfully be excluded.
16. Limitation of Liability
To the maximum extent permitted by applicable law, HappyCharms.store will not be responsible for indirect, incidental, special, exemplary, punitive, or consequential losses arising from website use, website unavailability, third-party services, delayed delivery, loss of data, misuse of products, or reliance on general website information.
Where liability cannot be excluded, our total liability relating to a specific order will generally be limited to the amount paid for the affected product, except where applicable law requires a different remedy.
We are not responsible for harm caused by improper use, unauthorized alterations, failure to follow instructions, normal wear, excessive force, water exposure, unsuitable storage, or use of a product for an unintended purpose.
17. Consumer Protection Rights
Nothing in this Legal Notice is intended to remove or restrict consumer rights that cannot legally be waived.
Ontario’s consumer protection information explains that certain online agreements and transactions may be covered by statutory rules, including disclosure and delivery obligations. Customers may also have complaint and remedy options under applicable consumer protection legislation.
Where a provision of this Legal Notice conflicts with mandatory consumer law, the mandatory legal requirement will prevail.
18. Indemnification
To the extent permitted by law, users agree to indemnify HappyCharms.store and its owners, representatives, contractors, service providers, and affiliates against claims, losses, damages, liabilities, and reasonable expenses resulting from unlawful website use, infringement of third-party rights, fraudulent conduct, or violation of this Legal Notice.
This obligation will not apply where prohibited by law or where the claim results solely from our own unlawful conduct.
19. Governing Law and Jurisdiction
This Legal Notice is governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without limiting mandatory rights available to consumers in other jurisdictions.
Before beginning formal proceedings, customers are encouraged to contact us so that both parties may attempt to resolve the issue fairly and in good faith.
Nothing in this section prevents a consumer from using a court, regulator, tribunal, complaint process, or other remedy available under mandatory law.
20. Severability and Waiver
If any provision of this Legal Notice is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue to apply.
Our failure to enforce a provision immediately does not mean that we permanently waive the right to enforce it later.
21. Changes to This Legal Notice
We may revise this Legal Notice to reflect changes in our business, website, technology, products, legal obligations, or operational practices.
The updated version will be posted on HappyCharms.store with a revised “Last Updated” date. Customers are encouraged to review this page periodically.
Changes will apply from the date of publication unless applicable law requires another approach. The version in effect at the time of a transaction will generally apply to that transaction.
22. Contact Us
Questions, legal correspondence, intellectual property notices, consumer concerns, and requests relating to this Legal Notice may be submitted using the following information:
HappyCharms.store
800 York Mills Rd
North York, Ontario M3B 1X9
Canada
Email: support@HappyCharms.store
Phone: (416) 742-2221
Please include enough information for us to understand and investigate your request. We aim to communicate clearly, review legitimate concerns responsibly, and maintain a safe, transparent, and cheerful shopping experience for everyone who visits HappyCharms.store.